At Spiffy Meds, we want your shopping experience to be smooth and worry-free. If something doesn’t go as planned, our return and refund process is designed to be fair and simple. Please read the following carefully:

1. Size Problems

• If there is a size issue, you must notify us within 24–48 hours of delivery.
• If the wrong size was selected by the customer during checkout, returns are possible only if the customer pays a 50% restocking fee.

2. Damaged or Wrong Products

• If you receive a damaged or incorrect item, contact us with clear photos within 24–48 hours of delivery.
• Once verified, we will work with you to replace the product or issue a refund.

3. Order Cancellations

• If you cancel your order within 24–48 hours, you are eligible for a full refund.
• If you cancel after 48 hours but before shipping, a 25%–50% deduction will apply depending on the processing stage.
• Once an order has been shipped or has reached customs, it cannot be canceled.

4. Return Conditions

To be eligible for a return:

• The product must be unused, in original condition, and include all tags and packaging.
• Customers are responsible for return shipping costs.
• Refunds will be processed only after the returned product is received and inspected by our team.

5. Refund Processing

• Approved refunds will be issued to your original payment method.
• Please allow 7–10 business days for the refund to reflect, depending on your bank or payment provider.
• To proceed with your refund please fill out this form click here

6. Non-Returnable Items

Items marked as Final Sale or Custom Orders cannot be returned or refunded.

7. Contact Us

For return or refund requests, please reach out to our support team through our website with your order number and proof of issue.